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Privacy Notice

Our website is protected with the SSL security protocol. This means that your personal data (address, name, email and phone number) can not be intercepted when you upload them into our system.

On the other hand, our online payment processor is PayPal. PayPal lets anyone with an email address securely send and receive online payments using their credit / debit card or bank account. It is the most popular way to electronically pay for goods or services.

When paying through PayPal, your credit card and billing information cannot be read as it travels to PayPal.

We never even receive your credit card information.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol, SSL, with an encryption key length of 128-bits, the highest level commercially available.

Before you even register or log in to their site, their server checks that you are using an approved browser, one that uses SSL 3.0 or higher.

Once your information reaches them, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers. PayPal processes billions of dollars in payments each year.

In general, under federal law, you will not be liable for more than 50 dollars of fraudulent charges. In the unlikely event that you are subject to fraudulent charges, remember to notify your credit card provider in accordance with its reporting rules and procedures.

When you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties privacy policies.

While we support the protection of privacy on the Internet, mymateworld.com cannot be responsible for the actions of third parties.

We encourage you to read the posted privacy statement whenever interacting with any web site.

Information We Collect

To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including: as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as :

(a) Providing and improving our services. We use your information to provide the services you requested.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

1- Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

2- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:

(a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 2 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information page.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, We, My Mate World, are the data controller of your personal information. If you have any questions or concerns, you may contact us at info [!at] mymateworld.com. Alternately, you may mail us at:

MY MATE WORLD
2405 Fay Street
Durham, NC 27704
United States

Any communications or information you transmit to this website will be treated in accordance with our privacy policy.

My Mate World will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about you to any third party without first receiving your permission.